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Home Support Incident Management

Incident Management

Linux-Support.com provides a central platform for incident management and solutions for project-based incident management. We do utilize mature tools to implement custom workflows for your ITSM processes. These solutions are provided via global service platforms and via in-house installations within your LAN / WAN.

To support your business critical processes we do provide ...
  • many years of experience in consulting and supporting enterprise projects
  • individual customization of solutions
  • administration and operation of mission critical hardware and software systems

... in order to allow you to perform IT project management, operations and development according to highest maturity levels regarding standards like CMMI and ITIL.

Our ITSM Incident Management Process will be provided to you as a basic module as part of our Change Management Infrastructure. If desired, you will be provided with individual user interfaces and customized solutions. Even for high-availability requirements in distributed call centers with features for working in offline mode.

To submit individual requests regarding our ITSM solutions and our IT support services please contact our Support Help Desk free of charge and without obligation. Alternatively, send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or use the contact form to get in touch with your upport team.

Last Updated on Monday, 06 September 2010 11:37