Linux-Support.com is a portal for topics regarding Open Source Software, open license models, hosting and operation of IT systems based on open standards like Linux, FreeBSD, NetBSD a.o. Professional support is provided for a large number of open source products. Additionally you find documents and informations that are related to Open Source in common and how to integrate third-party systems into Open Source strategies of enterprises.
Support requests and incidents are collected at our Support Help Desk, where all kind of requests and support inqueries are coordinated. To transmit support requests, to view the status of incidents and open requests a valid account is required (for more details there is an article available with information how to Create Accounts. Support is provided to international customers in all time zones!
Linux-Support.com is providing support to a number of topics related to open source software, integration of third-party software like database systems and operating systems. Additionally we do provide services on planning, conceptual design, expansion and optimization of software and the operation / administration of applications and server systems that may be provided on request or that are reachable via networks.
How to manage support requests and what does it cost?
Requests of any kind will go into our request tracking system. If you are requesting support you will receive an estimate or an offer without any obligation. If you are agreeing we will start work right away, else the request will be closed - without any obligations and costs!
To access the Support Help Desk you may request accounts that are free of charge. To create an account you have got a number of options:
- send an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or contact us via our contact form and we will assist you in creating your account
- create your onw account by following the steps described in the article Create Accounts
At the moment support is provided in english and in german, only. If you are interested in further languages, just ask for further services. We will do our best!